GuerillaBox

Error Messages | Voice & Tone

CHALLENGE

Provide clear and useful error messages that are aligned with the brand’s style guidelines.

SOLUTION

Prevent the user from making an error.
Provide the user with information on how to fix an error.
Develop error messages that fit the brand guidelines.

TAKEAWAYS

  • Balance of humor, playfulness, and conversational

  • Provide enough information so the user doesn’t feel the frustration of making an error

  • Benefits of tooltips

  • Heirarchy for readability

REQUIREMENTS

Create 5 error messages and 1 pop-up error message that are on brand

  • Conversational voice

  • Experienced and compassionate

  • Joyful tone

  • Plainspoken, genuine, and a bit quirky

  • Subtle, dry humor

CURRENT SCREEN

ERROR MESSAGES MOCKUPS

#1 Email Already Exists.png
#2 Invalid Email.png
#3 Invalid Password.png
#4 Invalid Username.png
#5 Username already exists.png
#6 Pop-Up.png

COPY TABLE: ERROR MESSAGES

Copy table 1.png
Copy table 2.png
Copy table 3.png
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